Mindset AI

We start with your KPIs

Every engagement begins by defining the results that matter to you — then we help you hit them. Real metrics, real timelines, real accountability.

Future Talent Learning: 95.2% learner retention and 6 hours saved per coach each month

Industry: Learning & Development / Apprenticeships

Challenge: FTL needed to scale coaching support across 1,300+ apprenticeship learners without growing their coaching team proportionally. Coaches were spending significant time on routine learner questions, and FTL needed to prove an AI-assisted model quickly — within a three-month window.

Solution: Built a per-course AI tutor on the Mindset stack that handles learner questions around the clock, surfacing only the conversations that genuinely need human coaching. Deployed across all active courses in under three months, integrating directly with existing content without a custom infrastructure build.

  • 95.2% learner retention — Across 1,300+ apprenticeship learners using the AI tutor
  • 6 hours saved — Per coach each month, redirected to high-value conversations
  • 116k+ interactions — Learner conversations handled by the AI tutor
  • <3 months to deploy — From kickoff to live across all active courses
"The Mindset platform let us scale coaching support without scaling our team. Our coaches are spending their time on high-value conversations, and our learners are staying engaged."
— Rubecca Ali, Head of Learning Technologies, Future Talent Learning

Hult Ashridge: Shipped a virtual learning assistant across 33 client programs

Industry: Corporate Education

Challenge: Hult Ashridge needed to deliver a virtual learning assistant across 33 executive education programs simultaneously within the EF Education First context, with strict per-program data isolation. Building custom AI infrastructure would have diverted the engineering team from their core roadmap.

Solution: Built a multi-tenant architecture on the Mindset stack with per-program agent isolation — 33 live agents, each scoped to its program's content and learners, sharing a single platform without shared state. The engineering team shipped without diverting from core product work.

  • 33 live agents — Deployed across executive education programs with full per-program isolation
  • NPS 76 → 80 — Learner satisfaction improvement across participating programs
  • Engineering on roadmap — Core product team stayed focused throughout the entire rollout

: Shifting a 2,600-course catalogue to product-led growth

Industry: Maritime & Energy Safety Training

Challenge: A maritime safety training marketplace had 2,600 courses structured for traditional browse-and-search, making it difficult for professionals to find the right certification pathway under time pressure. Discovery was passive and the provider wanted to shift to a conversation-driven, product-led growth model.

Solution: Replaced catalogue browsing with an AI-powered discovery conversation on the Mindset stack, mapping learner needs to the right courses through 14 defined lifecycle actions. The new experience debuted at five customer conference sessions to accelerate commercial adoption.

  • 2,600 courses — Entire catalogue surfaced through conversational discovery
  • 14 lifecycle actions — Defined to guide learners from first interaction to certification
  • 5 conference sessions — Customer-facing events anchored around the new AI experience
"The shift from browse to conversation fundamentally changed how our customers discover training. It's the kind of experience we'd always wanted to build but never had the platform to do it quickly."
— , CTO, Maritime Training Marketplace

: 20,000+ learners reached with AI coaching across web and mobile

Industry: Learning & Development

Challenge: A corporate training provider needed to extend AI coaching to enterprise clients at scale — across both web and mobile — without pushing delivery past the quarter. Reaching 200+ client organisations with a consistent AI experience required shipping fast without per-deployment custom work.

Solution: Built AI coaching on the Mindset stack and shipped across web and mobile within the quarter, covering 20,000+ learners across 200+ client organisations. One platform, deployed at enterprise scale in weeks.

  • 20,000+ learners — Reached with AI coaching across web and mobile
  • 200+ client organisations — Served from a single platform deployment
  • Shipped within the quarter — From kickoff to live, on time against the enterprise commitment
"We needed to move fast without compromising on quality across our client base. The Mindset stack gave us the infrastructure to do both."
— , Product Leadership, Corporate Training Provider

: A 20-product agent architecture proven in 90 days

Industry: Healthcare Workforce & Clinical Education

Challenge: A healthcare workforce and clinical education platform needed to validate a complex multi-product AI architecture — 20 separate agents, each scoped to a different product domain — within 90 days. The architecture required sub-three-second retrieval across all agents without compromising domain isolation.

Solution: Built 20 product-specific agents on the Mindset stack, each backed by a dedicated MCP server connected to the relevant API. Achieved 2–3 second retrieval across all agents and proved the full architecture in production within the 90-day window.

  • 20-product architecture — Proven in production, one dedicated agent per product domain
  • One MCP server per API — Clean isolation between every product domain's data and logic
  • 2–3 second retrieval — Across all 20 agents in the live environment

: Course completion up 3.7 points in 90 days with a per-course AI tutor

Industry: Apprenticeships & Vocational Training

Challenge: An apprenticeship training provider needed to improve completion rates across vocational programmes, where learner disengagement and knowledge gaps were going undetected until assessment. They needed visibility into where learners were struggling — at scale — without increasing tutor workload, and with zero tolerance for safeguarding risk.

Solution: Deployed a per-course AI tutor on the Mindset stack that surfaces knowledge gaps through conversation, with safeguarding guardrails built in from day one. Within 90 days completion rates had improved measurably and the system had flagged genuine curriculum gaps at scale.

  • +3.7 points — Course completion improvement in 90 days
  • 17.4% of questions — Surfaced genuine knowledge gaps for curriculum review
  • Zero safeguarding incidents — Full safeguarding compliance maintained throughout
"We needed something that could scale across all our courses without adding tutor load — and that took safeguarding seriously from the start. This delivered both."
— , CTO, Apprenticeship Training Provider

Major Learning Platform: 900% increase in course enrollments

Industry: Online Education

Challenge: Learners were overwhelmed by 5,000+ courses without clear starting points. Completion rates were low and certificate sales underperformed due to limited perceived value.

Solution: Built a recommendation agent on the Mindset stack connected to the full course catalog. The agent asks clarifying questions, surfaces personalised recommendations in seconds, and was live without a custom build.

  • 900% increase — In course enrollments among users who interacted with the AI agent
  • 3.4x higher revenue — Generated by AI agent users versus the overall test group

BreakPoint: 30,000+ employees deployed across enterprise clients

Industry: Leadership Development & Wellness

Challenge: Traditional senior management training diluted as it cascaded through teams. Employees struggled with content accessibility and engagement. Break Point needed to scale teaching without relying on hierarchical information distribution.

Solution: Built white-labelled web and mobile agents using the Mindset stack — unlimited agents, guided conversational search, integrated knowledge banks, and analytics. Deployed fast without building the agent infrastructure from scratch.

  • 30,000+ employees — Deployed nationally across enterprise clients including Shell, Manchester University, and Bentleys
  • Strong NPS — Among senior leadership teams
  • Daily engagement — Users actively asking questions every day
"The AI ability is dynamic, its individual. I can put a question in there to stimulate an answer thats really tailored to me, and thats what I find so powerful."
— Ollie Ollerton, Founder, Break Point Academy

Training Industry: 1,400 signups in 3 months with an 11% conversion rate

Industry: Learning & Development

Challenge: Training Industry had 200,000 monthly visitors browsing free content then leaving without converting. Thousands of articles, podcasts, and videos made discovery overwhelming, and legacy content was buried.

Solution: Built Tia (Training Industry Assistant) on the Mindset stack — a white-labelled agent embedded in their membership portal in weeks, with real-time content syncing from WordPress, Wistia, and Podbean.

  • 1,400 signups — Free trial signups in the first three months
  • 11% conversion — From free trial to paid membership at $30/month
  • ~150 new subscribers — Generating tens of thousands in new recurring revenue

Persimmon Life: 40% of growth managers' time saved in month one

Industry: At-Home Health & Beauty

Challenge: Regional growth managers spent 60–80% of their time answering repetitive FAQs from 500 trained nurses. Resources were scattered across Google Drives and learning platforms, and healthcare compliance required accuracy guarantees.

Solution: Built compliance-ready agents on the Mindset stack with accuracy controls and healthcare guardrails. Connected directly to existing Google Drive repositories with automatic content sync — no custom infrastructure required.

  • 40% time saved — For regional growth managers within the first month
  • 50%+ of target — Achieved within the first month of launch
  • Adoption doubling monthly — Nurse usage growing every month
"The feeling from our providers is just, thanks. They're thankful they have a space for answers, where going for a marketing answer they go here, for a business answer you go there and inventory answer you go somewhere else. So the overwhelming word is thanks."
— Rachel, Regional Growth Manager, Persimmon Life

5app: Went from a 9-month timeline to weeks with the Mindset stack

Industry: E-learning SaaS

Challenge: 5app needed to deliver meaningful AI innovation quickly while managing competing priorities and a complex multi-tenant SCORM environment. They lacked dedicated engineering resources for a custom AI build.

Solution: Mindset AI provided Agent Chat SDK, multi-tenant APIs, SCORM ingestion pipeline, agentic workflows, and MCP server integrations. 5app built VeeCoach, an AI coach integrated into their product.

  • 9-month timeline to weeks — Built coaching, compliance, and course discovery without starting over each time
  • <2 hrs/month — Ongoing maintenance managed entirely by the product team
  • Increased ACV — New pricing model increased Average Contract Value
"We went from a 9-month timeline to weeks — the Mindset stack let us build multiple use cases — coaching, compliance, and course discovery — without starting over each time."
— James Cranwell, Head of Product, 5app

HACT: £800k+ recurring revenue and 80 customers upsold

Industry: Social Impact & Housing

Challenge: HACT faced pandemic-driven behavior shifts requiring digital transformation. Manual processes prevented scalability, and the organization had limited digitization experience while needing cost-effective solutions.

Solution: Built the Social Value Insight tool on the Mindset stack in 6 weeks — automated data collection, simplified customer journeys, and a repeatable framework they could reuse for future tools without starting over.

  • £800k+ recurring revenue — Moved to a scalable recurring revenue model
  • 80 customers upsold — Converted into managed accounts within two months
  • 6-week setup — Solution fully configured and launched
  • 5 days/month saved — After two months of implementation
"We built the Social Value Insight tool in 6 weeks. The feedback from our customers has been outstanding."
— Jacqui Bateson, Managing Director, HACT

AchieveUnite: $1M in enterprise opportunities with 20% partner retention boost

Industry: Partner Training & Enablement

Challenge: AchieveUnite needed products supporting a recurring revenue model. Their vast collection of books, assessments, and learning materials required on-demand delivery at the point of need for enterprise clients like HP, Lenovo, and Atlassian.

Solution: Built multiple specialist agents on the Mindset stack — each acting as a topic expert across their IP, research, and content. Embedded into partner systems as a workplace tool without building agent infrastructure from scratch.

  • $1M in opportunities — Enterprise pipeline generated
  • 40% faster onboarding — Accelerated partner enablement speed
  • 20% retention boost — Increase in partner retention rates
"We built multiple specialist agents — each acting as a topic expert — and surfaced them into partner systems. We now have a $1M enterprise pipeline and 20% higher partner retention."
— Jessica Baker, Co-founder & Chief Program Officer, AchieveUnite